The Microsoft Surface Laptop 4 from Back Market arrived promptly and exceeded expectation, as did other devices purchased from them before. This 'new' laptop (and it definitely looks new - all credit to previous owner and then the refurbisher) has everything I could wish for and more. My old faithful Back Market refurbished Dell Latitude laptop unfortunately crashed to the floor and damaged the charging connection. Sadly I did not manage to save old documents or photos stored on it before I had realised this and it will bug me that nothing can be done about it. However, hard lesson learned and I will now back everything up on an external hard drive, or forward files to my desktop PC.















